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This company calls me almost every day to play me a recorded message trying to sell me a boiler. I have received 16 phone calls from them since the end of January. Sometimes they use a similar number but ending in '172' instead of '169'. The best thing to do is to report nuisance callers online, using the following link: http://ico.org.uk/complaints/marketing/31 - it only takes a couple of minutes to fill in their questionaire, and it's worth having the patience to do this, as the more complaints they receive about nuisance callers the more likely they will take action and issue warnings. If the warnings are ignored, big fines on them can be imposed on the company.